The other day, I blogged about how easy it was getting a taxi in Dubai – courtesy, Dubai Taxi’s Call Centre. Then three days ago, I went to my friend’s house in Sharjah to spend the weekend. In the morning, I wanted to return to Dubai, since I had some unfinished business.
Since my friend’s sister and her family were visiting him, I didn’t want to bother him. So I told him to drop me off opposite Sharjah City Centre, because I figured it would be easy getting a cab there. I was wrong. Whenever I tried hailing a cab, the cab driver would stop in front of me, roll down the glass and ask my destination.
As soon as I said Bur Dubai, he would look at me as if I asked him to drive me to the “House on the Haunted Hill” or as if I just took a huge dump on his girlfriends’ chest! Each taxi driver would do the same and then speed off. After trying to hail a cab for about an hour or so, it thought if Dubai had a call centre, shouldn’t Sharjah have one? In Dubai, i have seen the companies advertise the call centre’s number on the cabs – I figured it would be the same in Sharjah.
I started noting down the numbers on the cabs in Sharjah – I found out that there wasn’t any single number for the call centre. Unlike in Dubai, wherein all taxi companies come under one entity called Dubai Taxi, Sharjah was totally different. There were a bunch of private companies involved in the taxi business, with names such as Arabia Taxi, Cars Taxi, and so on.
So I tried Union Taxi’s number – 06 5325555 – a guy answered the phone on the other end and said that the call centre was closed due to public holiday. I murmured – what a waste! Don’t call it a call centre if it isn’t open 24×7!! I then tried Cars Taxi’s number – 06 7407070 – don’t call this number in your lifetime! They make false promises. I called up the number and a guy answered the phone. He took down my mobile number and told me that a taxi driver will call.
It’s been 3 days now and nobody’s called yet.